Our Server Support Offering

Here at n-Coders we are committed to providing the absolute best when it comes to server support. So what do we do?

  1. We ensure that all of your code and data are securely backed up every day.
  2. We install our monitoring software on your servers so that we are alerted as soon as there is a problem, and often before it is visible to you.
  3. We work to ensure that your servers are running at peak performance.
  4. We make it our responsibility to ensure the security of your servers.
  5. We provide monthly reports to you detailing how your servers are running.

What does server downtime mean to you…

How would a server issue affect your business?

Loss of business If your website is down, it is not generating revenue for you. These potential customers may go directly to your competition.

Loss of reputation Customers will tolerate a website going down, but when it for a long period of time, or frequently going down then this will affect your reputation.

Time spent on internal discussions and investigations Your website goes down, and it becomes a talking point for employees in the company distracting them from their main duties and potentially even preventing them from working.

The financial impact

Gartner estimated the hourly cost of network downtime for large corporations was $42,000, with a typical business experiencing an average of 87 hours of downtime a year. These figures may not apply to every business but imagine a scenario occurs with means your website goes down, what would you do? If you don’t have a tested plan for recovery this could cost you days of effort in fixing the issues and getting everything working again.

How can we help you?

We start with an initial audit and documenting your server configuration. The next step is to ensure that you have everything backed up. We will also run virus removal tools to ensure you current and backup data is not infected. Sometimes we may carry out a security audit on your server to ensure that your data is secure from prying eyes. And of course, these are all monitored 24/7 in real time.

We can also help with maintaining your software, Web server configuration and Email server configurations.

Our server support packages start from just £120 / month (inc. VAT).